Proximus Belgique, article 15 (tu peux aussi contactés test achat pour avoir leur avis).
Article 15
Privacy and confidentiality 15.1. Proximus registers Customer-related data in its files such as identification data, data on the Customer’s use of Proximus products and services, Customer traffic data, billing and payment data, and technical data. This data can be processed for the following purposes:
- provision and billing of the services requested by the Customer;
- interconnection with the electronic communication networks of other operators and their billing;
- Customer administration;
- dispute management;
- providing information about or promoting the Proximus Group's products and services, including by post, SMS or e-mail;
- establishment of user profiles for marketing purposes based on the Customer's use of the Proximus Group's products and services and of socio-demographic data;
- combating fraud and infringements committed against Proximus, its employees, Customers or suppliers;
- quality control of the services;
- market surveys;
- conducting information or promotional campaigns for products and services of third parties via bill inserts.
- the scheduling and organization of the telecommunications infrastructure.
The Customer data is stored for up to 10 years after the person in question has ceased to be a Proximus Customer. Other storage times apply to certain types of data, such as traffic data, which is only kept for 12 months.
Customers who do not wish to receive Proximus Group product and service marketing information can inform Proximus via the local service point, the toll-free number 0800 99 487, or the online eServices.
User identification data and profiles may be shared with subsidiaries of the Proximus Group for marketing or advertising campaigns for Proximus Group’s products and services. Customers who do not agree can inform Proximus via the local service point or via the toll-free number
0800 99 981.
Customers who do not wish to receive commercial information about a third party’s products and services via a bill insert can notify their local service point.
https://www.google.be/url?sa=t&rct=j&q=&esrc=s&source=web&cd=8&ved=0CFAQFjAHahUKEwiq-uHb2YLHAhVCVBQKHVLbDDU&url=https://www.proximus.be/dam/cdn/sites/iportal/documents/pdfs/common/gtc-internet-aup-ss-slg-en/gtc-internet-aup-ss-slg-en.pdf&ei=uwO6VeqwMcKoUdK2s6gD&usg=AFQjCNFnP8UeJOwmNIFY3AJplmvgOauKzw&cad=rja